Contact Us

We hear from a lot of bettors researching offshore sportsbooks — some want a second opinion before signing up, some have spotted something on the site that needs a closer look, and some just want to know how a rating was reached. Whatever brings you here, this page explains how to reach us and what we can (and can't) help with.

What we can help with

• Corrections or updates to information on any review, including licensing, bonus terms or banking details that may have changed
• Questions about how we score and rank sites like Lucky Rebel, Bovada, BetOnline and the other operators covered on this site
• Feedback on the site itself — broken links, unclear wording, or sections you think need more detail
• General questions about how offshore betting works, provided they're not a request for personal betting advice

What we can't help with

We are an independent review and comparison site — we are not a sportsbook, and we don't hold customer funds or process bets. That means we're not able to help with:

• Deposits, withdrawals or account issues at any offshore sportsbook — these need to go through that operator's own customer support
• Verification (KYC) delays or document requests — again, this sits entirely with the sportsbook you're using
• Disputes over unpaid or delayed winnings — we can note reputational issues in our reviews, but we have no authority to intervene, chase a payout, or guarantee any outcome
• Legal or tax advice — betting laws vary by state and change over time, and any tax obligation from winnings should be confirmed with a qualified professional, not with us

It's worth repeating something we cover across the site: offshore sportsbooks are licensed outside the US, typically in jurisdictions such as Curaçao, Panama or Costa Rica, and they are not regulated by any US state. That means none of the standard US player protections — segregated funds, formal dispute resolution, guaranteed payouts — apply if something goes wrong. Before you sign up anywhere, check your own state's current stance on offshore betting, since the legal position varies and can shift.

How our reviews stay independent

Offshore Gambling earns revenue through affiliate partnerships with some of the sportsbooks we cover. If you click through and sign up, we may receive a commission. That relationship never decides our rankings — operators can't pay for a better score, and paid placement never moves a book up the list. Our methodology and the criteria behind every rating are covered in more depth on the individual review pages, and you can read more about who we are on our About Us page.

Before you get in touch about a specific bonus or offer

If your question is about a welcome offer — for example the rollover requirements on Lucky Rebel's 125% match, or the minimum odds attached to BetNow's 125% up to $2,500 bonus — check the terms listed alongside that offer on the relevant review first. Wagering requirements, time limits and eligible markets vary by operator and can change, and the sportsbook itself is always the final authority on current terms, not us.

A note on responsible gambling

If your message is about a gambling habit that feels out of control — chasing losses, betting more than you can afford, or using betting to cope with stress — please don't wait on a reply from us. Call or text the National Problem Gambling Helpline at 1-800-GAMBLER, or visit our Responsible Gambling page for tools and support options. Offshore sportsbooks often have lighter self-exclusion and responsible gambling tools than regulated US operators, so it's worth putting your own limits in place rather than relying on the site to do it for you.

What to include when you write to us

To help us respond properly, it helps to include:

1. The page or review your question relates to
2. What specifically you're asking about — a correction, a methodology question, or general feedback
3. Any relevant detail (screenshot, date, or specific term) if you're flagging something that looks outdated

We read every message, though as an independent review site with a small editorial team, replies may take a little time — please don't send anything expecting an urgent or same-day response, and never send account passwords, deposit details or other sensitive financial information through any contact channel.

Before you reach out

Most questions about a specific bonus, payout method or licensing detail are already answered on that operator's review page, so it's worth a quick check there first. For everything else — corrections, feedback, or questions about how this site works — we're glad to hear from you. All betting on this site's featured offshore sportsbooks is intended for adults aged 21 and over; please review our Terms and Conditions for the full detail on how this site operates.